Eventually I tracked it down to choosing "English (Canada)" at some point in the Windows install. This shows up in the Control Panel > Regional and Language Options
Where should I start to complain about this?
- When you choose "English (Canada)" during setup I'm pretty sure it doesn't give you any information or warning about what effect this has. I have a hazy memory of the question being phrased as "What is your language?" (nothing about units of measure or paper sizes)
- Canada does use metric, so I can sort of see where the crop sizes in Picasa come from, but actually we still use inches for photo sizes e.g. 4 x 6, 5 x 7, 8 x 10
- Canada does not use A3, A4, etc. paper sizes, we use Letter, Legal, Tabloid etc. When you go to the store to buy paper, that's what you find.
- The Customize for the Regional Options doesn't even have a choice for centimeters versus inches or A3/A4 versus letter/legal.
Strangely, I don't recall having this problem before. Either something has changed or for some reason (it was the default?) I always made the right choice previously.
I realize many Americans think Canada is some obscure little outpost somewhere in the far north, but surely someone in Microsoft's hordes of developers and testers and QA people should know better! If nothing else, check officedepot.ca and see what paper sizes they sell!