tag:blogger.com,1999:blog-11565005.post4347023547548495112..comments2023-03-29T06:17:21.481-06:00Comments on The Software Life: More Software FrustrationsAndrew McKinlayhttp://www.blogger.com/profile/14951795633428513769noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-11565005.post-32397890070295799162008-04-11T22:32:00.000-06:002008-04-11T22:32:00.000-06:00And now, the .01% :-) When I'm in Canada, I want G...And now, the .01% :-) When I'm in Canada, I want Google in English. When I'm in Guatemala I'm happy with Google in Spanish. If I'm in France, I'd be amused to see Google in French. Anywhere else in the world I'll click on the "Google in English" link, but I'll want it to allow me to go back to the default languages.<BR/><BR/>And what happens when you're in Quebec? Does Google default to English or French? Does it give you English if you're west of St. Laurent Boulevard on the island of Montreal (except in Verdun), and French east of St. Laurent? <BR/><BR/>But that's un peu fou, n'est-ce pas?Larry Reidhttps://www.blogger.com/profile/15950655805971599646noreply@blogger.comtag:blogger.com,1999:blog-11565005.post-25103774204593016742008-04-09T11:27:00.000-06:002008-04-09T11:27:00.000-06:00You're right, I didn't mean to imply that Google s...You're right, I didn't mean to imply that Google should remove the automatic language choice. I agree this is an excellent feature.<BR/><BR/>What I meant to suggest is that if you log in to an English (or whatever language) account, that it should switch to that language. <BR/><BR/>I agree that if you have to choose you should satisfy 99% of users rather than 1%. But in this case it seems like it would be relatively easy to satisfy the 1% as well.Andrew McKinlayhttps://www.blogger.com/profile/14951795633428513769noreply@blogger.comtag:blogger.com,1999:blog-11565005.post-29576236474290444782008-04-09T07:04:00.000-06:002008-04-09T07:04:00.000-06:00Andrew, this is David Platt, author of Why Softwar...Andrew, this is David Platt, author of Why Software Sucks. Correct me if I'm wrong, but if you click the "Google.com in English" link, at the lower right corner of the screen, doesn't it automatically switch to English and stay there forever no matter where in the world you go? Because that's what it does for me. <BR/><BR/>Because you and I are computer geeks, we are trained in mathematics. To us, a theorem that is true in 99 cases and false in the 100th case is a false theorem. We need to throw it away and figure out one that is true. But when you start dealing with human users, pleasing 99 people out of 100 means that you are having a pretty good day. It is almost always much more important to please those 99 people again tomorrow than it is to figure out what to do with that hundredth guy. <BR/><BR/>Almost all Google users physically present in Mexico prefer Spanish to English. The world is a better place when we please that majority automatically, even at the cost of annoying you and hyour international traveler cohorts. It's much better to do that than to annoy everyone equally by making everyone select his own language, especially when it takes the annoyed minority only one click to fix it permanently.David S Platthttps://www.blogger.com/profile/14104978489078835816noreply@blogger.comtag:blogger.com,1999:blog-11565005.post-87722757091067716842008-04-08T14:20:00.000-06:002008-04-08T14:20:00.000-06:00Thanks for the reply, but I think you missed my wh...Thanks for the reply, but I think you missed my whole point.<BR/><BR/>If I understand you correctly, you're telling me that the solution to the annoying pop up is to disable the automated update checking?<BR/><BR/>Isn't that a little like cutting off your arm to fix a hangnail?<BR/><BR/>I want the automated update checking - I just don't need to be told every time it doesn't find anything. I don't see any setting for that. And please don't add another setting - too many settings is bad too. Just don't bug me with useless pop ups!Andrew McKinlayhttps://www.blogger.com/profile/14951795633428513769noreply@blogger.comtag:blogger.com,1999:blog-11565005.post-66442217961972665702008-04-08T13:37:00.000-06:002008-04-08T13:37:00.000-06:00Hi Andrew,Tony Dunckel here from TechSmith, makers...Hi Andrew,<BR/><BR/>Tony Dunckel here from TechSmith, makers of SnagIt. Just wanted to take a second and explain the prompt you keep receiving in SnagIt.<BR/><BR/>By default, SnagIt is set to check for a new version every 14 days. When it does so, it will respond with the results. As the user, you can easily change these settings to check less frequently or not at all [automatically]. <BR/><BR/>To do so, click on the "Tools" menu and choose the "Preferences" option. In the resulting dialog, choose the "Update Options" tab and you can specify your desired settings there.<BR/><BR/>Hope this helps take away that one and only irritating issue with using SnagIt :-)<BR/><BR/>Best Regards,<BR/>Tony Dunckel<BR/>Product Manager, SnagIt<BR/>TechSmith CorporationAnonymoushttps://www.blogger.com/profile/15227379255197193554noreply@blogger.com